SUPPORT CENTER

FREQUENTLY ASKED QUESTIONS

Q: Are the games free to play?

A: Yes! All games on RetroGaming Portal are completely free to play in your browser. No downloads or installations required.

Q: Do I need to create an account?

A: No account is required. Simply visit our website and start playing immediately.

Q: Which browsers are supported?

A: We support all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, please use the latest version.

Q: Can I play on mobile devices?

A: Yes! Our games are optimized for both desktop and mobile play. Some games may have better controls on desktop.

Q: Why isn't a game loading?

A: Try refreshing the page, clearing your browser cache, or checking your internet connection. If issues persist, contact our support team.

TROUBLESHOOTING GUIDE

Game Won't Load

  1. Refresh the browser page
  2. Clear browser cache and cookies
  3. Disable browser extensions temporarily
  4. Try a different browser
  5. Check your internet connection

Performance Issues

  1. Close other browser tabs
  2. Restart your browser
  3. Update your browser to the latest version
  4. Check available system memory

Audio Problems

  1. Check browser audio settings
  2. Ensure device volume is up
  3. Try refreshing the page
  4. Check if other websites have audio

SYSTEM REQUIREMENTS

Minimum Requirements

  • Browser: Chrome 70+, Firefox 65+, Safari 12+, Edge 79+
  • RAM: 2GB available memory
  • Internet: Stable broadband connection
  • JavaScript: Must be enabled

Recommended

  • Browser: Latest version of any supported browser
  • RAM: 4GB+ available memory
  • Internet: High-speed broadband
  • Display: 1024x768 or higher resolution

REPORT A PROBLEM

If you can't find a solution here, please contact our support team:

Email: [email protected]

Response Time: 24-48 hours

Include in your message:

  • Device type and operating system
  • Browser name and version
  • Detailed description of the issue
  • Steps you've already tried

FEATURE REQUESTS

Have an idea for improving RetroGaming Portal? We'd love to hear it!

Send your suggestions to: [email protected]